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August 23rd, 2011

IntuitionHQ wins Booster Seat 2011

Posted by courtney on August 23rd, 2011

The Boost office was buzzing yesterday when we got a call from Rich Chetwynd and Nicole Fougere from Litmos.com to let us know they’d chosen our entry for IntuitionHQ (our online usability testing tool) as the winner of their Booster Seat 2011 competition.

As a result, two people from Boost will be winging their way to San Francisco in November and spending a month working out of The Landing Pad in the SOMA district. You can read more about this on the IntuitionHQ blog and this Idealog story, but we’d just really like to say a huge thank you to Rich and Nicole for their amazing generosity towards New Zealand businesses, and this incredible opportunity.

 
Tags: booster seat 2011, IntuitionHQ, usability testing
Posted in: Business
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March 16th, 2010

Iterative design – working on IntuitionHQ to improve the user experience and usability

Posted by Nathan on March 16th, 2010

It’s been 5 months since we launched IntuitionHQ, our online usability testing application. We have not quite found the time to write a post about IntuitionHQ but will be writing a couple over the next few months to help you find ways to improve you design and your business with usability testing.

We have however been busy. Over the last couple of weeks we have spent some time identifying areas within IntuitionHQ where we can improve the user experience.

The first area we have focussed on is the test taking page. We evaluated the existing page and came up with a list of things we think the page needs to do in order of importance:

  1. It has to be fast
  2. The user must be able to clearly see the task they are being asked to perform
  3. It needs to be clear where the site ends and the test page begins

Making the list from the user’s point of view was extremely valuable and gave us a clear understanding of what needed to be done.

Improving the speed of the page loads

We started by looking at each of the steps the page takes when loading. It soon became clear that the round trip to Amazon S3 where the images are stored was taking far to long. Further investigation showed that we were searching for the bucket based on the URL each time. Fixing this has brought significant speed gains. more »

 
Tags: IntuitionHQ
Posted in: Design, Usabilty
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