User story examples

By Nick Butler

9 July 2019


A team discusses user stories. The best user story examples are created collaboratively.

User stories are short descriptions of something your customer will do on your website or application (or any product, be it software or something else). To help you develop stories that deliver value early and often, we’ve put together 10 user story examples, complete with acceptance criteria.

User story examples: The Good, the Bad and the Ugly

It’s hard to write good user stories. It’s especially hard if you don’t know what good ones look like. What’s the difference between a good story, a bad story and a total trainwreck?

With this in mind, our collection of user story examples covers both good and bad examples, along with explanations of why the former work and why the latter don’t.

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Make sure your product has the impact you’re looking for. Avoid common mistakes, and create effective user stories that ensure you develop something your customers love.

“Some of the best examples I have ever read.” Jakub Cígl, IT project manager

What makes a good user story

If you’re new to user stories, check out our introductory series of blog posts.

Good user stories highlight the value you’ll deliver your users. They’re written in the language of the person using your product. They rely on the 3Cs: Card, Conversation and Confirmation. This means that good examples are short enough to fit on an index card. They prompt a conversation that builds a shared understanding of the work involved. And they make it easy to confirm when the work is done.

To do this, they need to meet the INVEST criteria. They should be:

  • Independent
  • Negotiable
  • Valuable
  • Estimable
  • Small
  • Testable.

Introduction to user stories — blog series

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